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Userguest

Strategies to Maximise Direct Bookings This Festive Season

As the holiday season approaches, hoteliers are gearing up to make it a record-breaking festive period for their properties. To ensure success, it’s crucial to focus on maximising direct bookings through savvy strategies like dynamic pricing, personalised packages, effective marketing, and smart automation. Dynamic Pricing: Setting the Right Tune for the Season Dynamic pricing is […]

Boosting Black Friday Success: Best Practices for Hotels

Black Friday has transcended its retail origins and has become a pivotal event for the hospitality industry.  Based on Userguest’s extensive data collection from numerous hotels in 2022, hotels that strategically participated in Black Friday promotions experienced a remarkable average increase of 400% in conversion rates and a noteworthy 100% boost in click rates. In […]

The Crucial Role of Training and Support in Choosing the Right Hotel Tech Solution

In the ever-evolving world of hospitality, staying ahead of the curve is essential for hoteliers. One aspect that can make or break a hotel’s success is the technology they employ. While the importance of cutting-edge hotel tech solutions is undeniable, equally vital is the ease of implementation and the quality of training and support that […]

Leveraging Technology and Innovation to Tackle Common Hotel Pain Points

In the ever-evolving world of hospitality, staying ahead of the curve is essential for hoteliers looking to provide exceptional guest experiences and maintain a competitive edge.  By harnessing technology and innovation, you can address some of the most common hotel pain points and elevate your guests’ experiences to new heights.  In this article, we will […]

How Userguest Helps Hoteliers Overcome the Staff Shortage Challenge

The hospitality industry has encountered numerous challenges in recent years, with one of the most pressing being the shortage of qualified staff. Hoteliers are constantly struggling to find and retain skilled employees, making it difficult to provide guests with the high level of service they expect. However, there is a solution that can help hoteliers […]