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Userguest

Built for Independent Hotels and Groups

Intelligent Hotel Marketing
Done For You

Get the right traffic. More direct bookings. More revenue. Zero work.

We manage your hotel’s marketing funnel the smart way — combining technology with human expertise. From AI-powered paid ads to website conversion and ongoing optimisation, we do it for you.

Get Bookings, Not Clicks. No commitment. No card. No risk.

Trusted By Hotels Worldwide

More Bookings, Better Performance, Less Work

See what hotels get when they work with us

+20X ROAS

Ads that pay back. More revenue from your advertising spend.

+22% Bookings

Personalised messages that turn more website visitors into bookers.

Real-time Transparency

See spend, bookings and performance in one place.

Zero Extra Work

Fully managed by hospitality specialists. Live in days.

2h Median Response Time

A dedicated team for every hotel, with same-day responses.

Why Userguest

We Know Hotels. We Know Marketing.

Hotels choose us over traditional marketing agencies

Hospitality Specialists, Not Generalists

We understand how travellers search, compare and book — and build campaigns around real hotel booking behaviour.

Technology Built for Hotels

Proprietary data and intelligent automation help us make smarter marketing decisions across the funnel.

Marketing + Technology, Together

Hospitality marketing expertise and technology working together to attract, convert and grow direct demand.

+490 Clients | +49 Countries | + 590K Bookings | +$390M Revenue

How it works

We Generate Demand. Convert More Travellers.
Grow Direct Revenue.

Intelligent Technology. Expertly Managed For You.

Attract High-Intent Travellers

We get your hotel in front of high-intent travellers across Google, Meta and Bing — with campaigns managed by hospitality experts and supported by intelligent technology, automation and data. We continuously optimise performance using AI and real-time insights, helping you reach more travellers with the highest likelihood of booking directly.

Convert Them Into Guests

Ads get the click, your website has to earn the booking!
The moment a traveller lands on your site, personalised on-site messaging, tailored to who they are and where they are in their journey, guides them towards booking direct. By giving every visitor a more relevant experience, we help turn more of the traffic you pay for into actual reservations.

See What’s Driving Your Performance

Go beyond the data available in your usual hotel systems. Our easy-to-use dashboard gives you access to exclusive data and insights into demand, traveller intent, booking behaviour and performance, so you can see what’s happening across your direct channel, share insights with your teams and make better-informed business decisions.

Scale What’s Working. Unlock More Revenue

We continuously identify opportunities to improve profitability and scale what’s working. By optimising your direct booking strategy and reinvesting where returns are strongest, we help you scale your marketing, drive more direct bookings and grow direct revenue profitably — without adding more work for your team.

Proven Results, Across Hotels

Historic UK mansion increased direct revenue by €500K

DE VERE TORTWORTH COURT
Upscale Country House Hotel
🇬🇧 UK · Countryside

€500K+

In direct revenue

+57%

Conversion rate

Luxury Parisian hotel generated €700K in direct revenue

VICTORIA PALACE HOTEL
Luxury Boutique Hotel
🇫🇷 Paris · France

€700K+

In direct revenue

+47%

Conversion rate

Premium London hotel increased direct conversion by +129%

BLAKEMORE HYDE PARK
Luxury City Hotel
🇬🇧 UK · London

€390K+

In direct revenue

+129%

Conversion rate

Ready For More Direct Bookings?
Book a Call

Book a call with our expert team and we’ll show you how our full-funnel solution could work for your hotel.

See live examples. No commitment. No card. No risk.

What Hotels Say About Working With Us

Since implementing Userguest, we’ve seen a fantastic return on investment. We also started seeing our OTA commissions come down each month. Our paid ads have gained more visibility, allowing us to attract new audiences which we had not been able to reach before.

Christina Stephenson

Group Sales & Marketing Manager, The Kronen Collection – UK

We found exactly what we were looking for in a hotel tech partner through Userguest. Increasing direct bookings from our hotel websites was the starting point, when we saw how the tool automatically helped boost revenue and optimize occupancy, we knew it was a game-changer. 

Augustin Cacot

Vice President of Demand, Yotel – UK

We Integrate With All Booking Engines

*Can’t find your booking engine above? No worries. We work with many other booking engines. Contact us to learn more!

Ready To Get More From Your Hotel Marketing?

Get more from every campaign, every website visitor and every dollar invested — with Userguest experts and our technology working alongside your team, every step of the way.

Get Bookings, Not Clicks. No commitment. No card. No risk.

RevMarketing Playbook For Hotels

In today’s competitive hotel industry, thriving hinges on mastering revenue management and precise marketing.

Our book is meticulously crafted for hoteliers looking to navigate these challenges. A comprehensive guide to harnessing RevMarketing’s power for optimum Hotel profitability. 

Are You an Agency
Working With Hotels?

Take your hotel clients’ performance further with Agency+

Create, manage and optimise campaigns across all your clients and channels. All in one place.