Terms of Service

The Smart Marketing Assistant for Hotels


These Terms of Service are a legally binding agreement between Userguest and you. Userguest offers its users a solution to help them improve their online performance and to provide a dashboard with metrics and insights to understand their online. Please read these Terms of Service carefully to make sure that you understand each provision. By entering into an Agreement (defined below) with Userguest, you acknowledge that you have read, understood, and unconditionally accepted all of the Terms of Service contained herein.


1.1 In this Agreement, except to the extent expressly provided otherwise:

“Agreement” means the legally binding agreement which the Customer enters into with Userguest, which comes into force when the Customer contracts with Userguest for its Services and accepts the applicability of these Terms of Service.
“Charges” means the fee Userguest receives from the Customer for the use of the Services, which shall be charged according to a pre-agreed format. Charges may include the Subscription fee, the Userguest Bookings Commission, and the General Commission (all as defined in Section 6.1), depending on the payment plan chosen by Customer.
“Consent of Data Subject” means any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of
personal data relating to him or her.