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Userguest

Userguest Case Study

Optimizing Revenue and Occupancy at Rose Bourbon with Userguest

Results (January & February 2024)

USERGUEST BOOKINGS
0 %
USERGUEST REVENUE
0 %
POTENTIAL
OTA SAVINGS
0

HOTEL TYPE

Boutique Hotel

STAR RATING

3-Star

NUMBER OF ROOMS

39

LOCATION

Paris, France

About Rose Bourbon

Tucked away in Paris’ 15th district, Hotel Rose Bourbon has been a cherished spot since 1970. After a 2018 renovation, it emerged as a stylish 3-star boutique hotel with 39 Art Deco-inspired rooms by designer Élodie Lenoir. Blending classic charm with modern elegance, it offers a warm, refined retreat just steps from the city’s vibrant streets.

Challenges

  • Need to generate advance bookings for the Olympic Games 2024 period
  • Need to boost last-minute low occupancy
  • Need to increase the average length of stay
  • Need to improve website UX and ensure that its website is user-friendly and offers a seamless booking experience to maximize conversions
  • Need to communicate exclusive offers and direct booking benefits

How Did Userguest Help

Maximizing Bookings for the 2024 Olympics:
With Userguest’s dynamic notifications, Rose Bourbon successfully drove advance bookings for the Paris 2024 Olympic Games. Targeted promotions and exclusive event-period offers helped boost revenue and secure reservations, ensuring the hotel capitalized on the surge in visitors.

Increasing Occupancy with Smart Offers:
Userguest’s last-minute deals and long-stay promotions significantly enhanced occupancy rates. By strategically displaying these offers, the hotel attracted more guests and encouraged extended stays, optimizing revenue potential.

Enhancing Website Engagement & Conversions:
Userguest’s Saved Search notification transformed the hotel’s online experience, improving engagement and boosting conversions. This feature alone generated over €17,000 in bookings, proving the impact of personalized notifications on guest decision-making.

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