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Userguest

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FAQ

Yes, we offer a 30-day free trial with no commitment and no credit card details required. This period will allow you to assess the impact of our tool on your bookings and conversion rate. You can choose to cancel a free trial at any time. Once the trial period is over, you can decide if you’d like to continue boosting your revenue by signing a contract.
Once you sign up for a free 30-day Userguest trial you will receive instructions on how to integrate the tool with your website and booking engine. It’s fast and easy, and our team will be available to support you throughout the process. Once the tool is integrated successfully you will receive access to the Userguest Dashboard where you can monitor both the tool performance and your website performance. You will be able to edit and create notifications via your Userguest Dashboard account.
Integrating our script is very simple. You simply need to copy/paste the script into your website and booking engine. The whole process shouldn’t take more than 10 minutes.

Immediately, as soon as the code is integrated successfully into your website and booking engine.

 

Your free trial starts after the tool is successfully integrated with your website and booking engine and the notifications are live on your website.

Our tool is designed to fit each hotel’s needs. You can customize every aspect of the notifications based on your preferences.

Yes. Your team will be able to customize every notification and will have access to the Dashboard performance and analytics section. Our team is available should you require any support in customizing your notifications.

When you sign up for Userguest you will receive:
– Full access to our features and tools
– assistance to install our code on your website
– a dedicated account manager to answer all your questions and help you optimize the tool to best fit your marketing plan and promotions
– full access to the Userguest Dashboard where you can edit and create notifications and access website performance and booking performance data
– monthly performance reports, including insights and recommendations from our experts as needed
– monthly newsletters with our solution’s updates, news, and hotel marketing tips.

Your data is entirely private and is not shared with any third parties. We’ve put advanced security systems in place to ensure the safety of your data.
We accept all major credit cards, PayPal, and direct deposits.

12 month contract, with a 60 day cancellation clause pre-renewal.