Userguest

Managing a hotel group involves the complex task of leveraging the unique features of each individual property while maintaining a cohesive strategy.

This is where Userguest shines. Our advanced technical solution equips hotel groups with the tools and insights needed to develop customized, data-driven marketing strategies for each property—all through a single, intuitive interface.

Interactive Dashboard

Monitor and analyse all properties’ data and performance seamlessly!

Userguest’s interactive dashboard consolidates essential metrics into one centralized location. This user-friendly interface provides a comprehensive view of how users interact with the entire group and with each property individually.

For instance, you can effortlessly compare revenue, bookings, and conversion rates across all your properties. This consolidated view helps you quickly identify performance trends and potential issues, enabling timely and informed decision-making.

Intuitive Data Analytics

Our platform is renowned for its powerful yet accessible data analytics capabilities.

One standout feature is our ability to analyze market behaviour at both the group and individual property levels. By aggregating seasonality and booking patterns for all properties, you can craft targeted offers tailored to each hotel’s needs.

The dashboard also allows you to easily assess the performance of various offers and notifications, helping you adjust promotions based on real-time data and changing conditions.

Customizable Notifications (Property & Group Level)

But that’s not all! Userguest enables you to create and manage notifications and marketing initiatives for each property from a central location.

Tailor your approach by highlighting specific hotel offers on the corporate homepage and directing traffic to individual booking pages. With just a few clicks, you can update notifications according to your marketing goals, seasonality, and availability.

Secure a booking from every user with Userguest’s smart notifications: 

Create New Offers for All Hotels Simultaneously

With our most recent feature, you can also create notifications for all or selected hotels from the group simultaneously.

Our user-friendly setup will save you time and will allow you to manage all offers in one place.

Notifications on the Group Homepage

Display social proof messages on the group homepage. This feature allows you to capitalize on the corporate website traffic and build customer loyalty with special offers for return guests. 

Prompt your website visitors to book by adding urgency messaging. On top of that, you can push specific hotels or a website-wide offer, depending on your strategy.

Group and Property-level Access

You have the opportunity to manage all individual properties under one login and provide individual properties’ marketing teams with their own access to the system.

This trier-level access allows you to manage and analyze all properties of the group at one place while providing the individual marketing teams with the ability to implement initiatives, create notifications and access their website analytics data. 

Ready to take your hotel group’s marketing strategy to the next level?

Userguest is your all-in-one solution for managing data, optimising offers, and driving bookings across all your properties.

With its intuitive dashboard, powerful analytics, and customizable notifications, you can ensure every property in your group performs at its best.

Book a free demo today to see how Userguest can streamline your operations and boost your revenue—without the hassle.