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Userguest

How Userguest Helps Hoteliers Overcome the Staff Shortage Challenge

The hospitality industry has encountered numerous challenges in recent years, with one of the most pressing being the shortage of qualified staff. Hoteliers are constantly struggling to find and retain skilled employees, making it difficult to provide guests with the high level of service they expect. However, there is a solution that can help hoteliers […]

Harnessing User Booking Behaviour for Hotel Marketing and Revenue Strategies

In today’s digital age, hoteliers have access to an abundance of data about their website users’ booking behaviour. This data is a goldmine for crafting targeted marketing campaigns and optimising revenue strategies.  By understanding how users interact with their websites, hoteliers can tailor their offerings, improve customer experiences, and boost revenue.  In this article, we […]

Maximising Revenue: Strategies for Effective Room Pricing and Revenue Management

In the dynamic world of hospitality, where competition is fierce and guest expectations are ever-evolving, the art of revenue management has taken on a whole new level of importance. The success of your hotel hinges not only on offering exceptional experiences but also on the strategic prowess of effective room pricing and revenue strategies.  This […]

10 Benefits for Hotels to Embrace Direct Booking Tools

In today’s competitive hospitality industry, hotels are on a relentless quest to skyrocket revenue, elevate guest experiences, and take charge of their bookings. Embracing direct booking tools has become a strategic imperative for hotels, empowering them to bypass third-party channels and forge a direct connection with their cherished guests. These game-changing tools effortlessly blend into […]

Mastering the Direct Booking Game: 3 Powerful Strategies for Hotels

In the fiercely competitive world of hospitality, hotels are constantly seeking innovative ways to attract guests and secure direct bookings. With the advent of online travel agencies (OTAs) and third-party booking platforms, hotels face the challenge of maintaining control over their inventory and profitability.  But fear not! In this article, we’ll reveal three practical tips […]

Unleash Your High Season Revenue Potential: Game-Changing Offers for Hotel Success!

Ready to unlock extraordinary revenue during the high season? It’s time to kick your hotel’s revenue management into high gear!  In this article, we’ll unveil three sensational offers that will skyrocket your bookings and propel your profitability to new heights. Get ready to create a frenzy with early bird discounts, ignite urgency with last-minute deals, […]

Hyper-Personalization in the Hotel Industry: Using Technology to Meet Customer Expectations

Hyper-Personalization in the Hotel Industry: Using Technology to Meet Customer Expectations

In today’s world, customer expectations have risen dramatically, and hyper-personalization is becoming increasingly necessary to meet them.  According to a recent study, 71% of consumers expect personalized interactions, and businesses that do not deliver on this expectation risk losing customers. This is especially true for the hotel industry, where personalization is essential to providing a […]

How Technology is Revolutionizing Revenue Management in the Hotel Industry

Hyper-Personalization in the Hotel Industry: Using Technology to Meet Customer Expectations

The hotel industry has been significantly impacted by technological advancements over the past few years. One area in which technology is having a significant impact is revenue management.  In this article, we will explore how technology is transforming the way hoteliers do business. Data Analytics and Revenue Management The rise of big data analytics has […]