Userguest

AI hasn’t replaced hotel marketers. But it has quietly replaced parts of their jobs.

The real question is no longer “Should we use AI in hotel ads?” — that’s settled. The question is:

“Which decisions are better made by machines — and which decisions become more valuable when made by humans?”

The answer is not philosophical. It’s economic.

In paid media, the dividing line between AI and human control should be determined by speed, scale, and signal quality.

Let’s break that down properly.

What AI Is Actually Better At (and Why You Should Let It Win)

1. Micro-Optimisation Across Thousands of Signals

Meta, Google and other campaigns don’t optimise against one variable. They optimise against thousands:

  • Device type
  • Time of day
  • Geo-intent signals
  • Browsing history
  • Auction density
  • Price sensitivity indicators
  • On-site engagement depth

No human can process that in real time.

When you manually adjust bids, audiences or placements, you are reacting to yesterday’s data. AI reacts within milliseconds inside the auction.

Insight:
Manual bid control in 2026 is often a comfort blanket. It feels strategic, but in high-volume accounts it usually underperforms algorithmic bidding — especially for direct bookings where conversion windows vary.

Automate:

  • Smart bidding
  • Budget allocation across ad sets
  • Placement optimisation
  • Dynamic retargeting logic

Because here, scale beats intuition.

2. Pattern Recognition in Non-Obvious Guest Behaviour

Hotels often assume they know their audience:

  • “Couples book weekends.”
  • “Families book school holidays.”
  • “Business travellers book last minute.”

AI often proves this wrong.

For example:

  • A segment browsing spa pages may convert on room-only offers.
  • High-intent users may enter through blog content.
  • Certain feeder markets may convert better midweek due to flight pricing.

Humans think in narratives.
AI thinks in probability distributions.

When enough conversion data exists, probability wins.

Automate:

  • Lookalike expansion
  • Broad targeting with conversion optimisation
  • Value-based bidding models

But — and this is critical — AI only works when fed good conversion signals. Which brings us to where humans matter.

Where Humans Are Still Underrated (and Increasingly Important)

1. Defining the Economic Objective (Not Just the Platform Objective)

AI optimises towards the event you give it.

If you optimise for:

  • Landing page views → you’ll get traffic.
  • Add to carts → you’ll get consideration.
  • Bookings → you’ll get volume.

But hotels don’t want volume. They want:

  • High-margin direct bookings
  • Reduced OTA dependency
  • Higher ADR
  • Longer stays
  • Off-peak occupancy smoothing

AI doesn’t understand margin structure.
It doesn’t understand channel strategy.
It doesn’t understand lifetime value.

Humans must decide:

  • Should we push suites or base rooms?
  • Should we sacrifice ROAS to reduce OTA share?
  • Should we prioritise occupancy or rate?

Those are business decisions, not algorithmic ones.

Keep manual:

  • Primary KPI definition
  • Margin-based decision making
  • Channel conflict strategy
  • Revenue alignment with sales & RM teams

This is where most hotels underperform — not because of bad AI, but because of unclear strategic intent.

2. Creative That Converts Emotionally, Not Just Statistically

AI can test creative combinations at scale.

But AI cannot:

  • Capture the emotional atmosphere of your property
  • Translate “slow luxury” into visual tension
  • Understand why your heritage building matters

Hospitality is emotional. Travel decisions are rarely rational.

Here’s the uncomfortable truth: In most hotel ad accounts, creative is the bottleneck — not targeting.

The algorithm is often doing its job.
The ad simply isn’t compelling enough.

AI can optimise distribution.
Humans must craft persuasion.

Keep manual:

  • Core brand positioning
  • Emotional hook
  • Offer framing
  • Seasonal storytelling

Let AI test variations.
But don’t let it define your narrative.

3. When Automation Starts Cannibalising Strategy

There’s a hidden risk with over-automation.

AI optimises for efficiency within the ad account — not for market positioning.

For example:

  • AI may over-invest in branded search because it converts cheaply.
  • AI may over-target returning website visitors.
  • AI may prioritise short booking windows.

This looks good in-platform.
But it may:

  • Inflate attribution
  • Cannibalise organic traffic
  • Ignore long-term brand growth

Humans must guard against optimisation myopia.

The best marketers periodically ask:

“Are we growing demand — or just harvesting it?”

AI won’t ask that question.

The Real Framework: Automate Execution. Own Direction.

Here’s the clearer split:

Let AI Control:

  • Auction mechanics
  • Bid adjustments
  • Budget distribution
  • Signal aggregation
  • Real-time optimisation

Keep Human Control Over:

  • Profit strategy
  • Offer design
  • Brand narrative
  • Market positioning
  • Revenue alignment

Think of AI as your media trader.

Think of humans as your commercial director.

Where Tools Like AdsPlus Fit In

The challenge for many hotels isn’t whether to use AI — it’s how to keep control while using it properly.

That’s where tools like AdsPlus come in.

Rather than forcing hoteliers to choose between:

  • Fully manual chaos, or
  • Black-box automation

Platforms such as AdsPlus are designed to:

  • Leverage AI-driven optimisation inside Meta and Google
  • Structure campaigns around hotel-specific booking logic
  • Keep performance transparent and aligned with direct revenue goals

In other words, automation without strategic surrender.

For hotels that want AI to execute — but not dictate — this hybrid model is far more sustainable.

You can explore how it works here:
https://userguest.com/adsplus/

Final Take: AI Is a Multiplier, Not a Strategist

AI makes strong strategies scale.

It also makes weak strategies fail faster.

Hotels that win with paid ads in 2026 won’t be the ones who “use AI”.
Everyone does.

They’ll be the ones who:

  • Define sharper commercial goals
  • Produce better creative
  • Feed stronger conversion signals
  • And let AI execute ruthlessly

The competitive edge is no longer technical.

It’s strategic clarity.