Userguest

Every year, November opens a precious window: Black Friday, Cyber Monday, and Travel Tuesday. For hoteliers, these aren’t just retail buzzwords – they’re strategic levers. Done right, they can be catalysts to fill quiet dates and secure premium stays for festive dates. But to win, you need speed, relevance, and precision.

Why This Matters Now

  • Search interest in “Travel Tuesday” has risen more than fivefold in just two years, even as “Cyber Monday” searches decline. 
  • In 2023, hotel, cruise, and airline bookings spiked noticeably on Travel Tuesday — clearly, travellers are waiting to pounce when deals land.
  • Globally, the period of Black Friday, Cyber Monday, and Travel Tuesday saw double-digit uplift in travel bookings compared to average late-November/December weeks.

Given the weight of those numbers, missing this moment means leaving revenue on the table.

How Hotels Can Use These Days to Fill Demand — Smartly

1. Segment Your Offers by Booking Intent

Not all visitors are alike — and their mindset on Black Friday may vary. Use tiered offers that reflect what a guest is most likely to book or redeem:

  • Advance-booking promos: Offer discounted stays for early 2025 dates (especially slow months).
  • Premium upgrades for peak dates: For December 24–31, offer packages with extras (dinner, spa credit) rather than deep rate cuts.
  • Giftable vouchers/stays: Push gift cards or stay vouchers with bonus value — these bring cash now and bookings later.

This mix helps you avoid cannibalising your peak nights while also supporting demand in shoulder periods.

2. Launch Early — Then Pulse the Marketing

Don’t save it all for D-Day. The most successful campaigns treat Black Friday weekend as a mini season:

  • Early November: Share previews to previous guests or loyalty members — give them first access.
  • Black Friday → Cyber Monday → Travel Tuesday: Each day launches variations (e.g. Black Friday = early-bird discount, Cyber Monday = free upgrade, Travel Tuesday = flash-site-only deals).
  • Post-Tuesday: Retarget users who viewed but didn’t convert — remind them of festive dates, dwindling availability, or voucher options.

This kind of sustained momentum keeps you visible when many hotels are going dark.

3. Make Sure the Right Offer Lands in Front of the Right Guest

It isn’t enough just to have good offers — they must hit the right person at the right moment. That’s where strategic personalisation and AI-powered campaigns become your competitive edge.

  • On your site, Userguest allows dynamic personalisation – returning visitors, loyalty members, mobile users, or last-minute browsers can each see a version of the deal that speaks to them. You don’t need multiple landing pages; the messaging adapts.

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  • For paid channels, AdsPlus ensures your ad creative and targeting respond to real-time booking behaviour, seasonal shifts, and audience signals. So if your voucher for Jan–Feb stays is converting higher in a certain market, AdsPlus will push more budget there automatically instead of blindly scaling all campaigns.

When you combine site-level personalisation with smart ad orchestration, you dramatically increase your odds of converting deal-hunters into long-term guests.

4. Amp Up Urgency — But Be Literal

FOMO is your best friend during Cyber Week:

But don’t overpromise — authenticity matters. If scarcity is fake or perpetual, savvy guests will discount your messaging.

  • Use countdown timers (“Ends midnight Travel Tuesday”)
  • Show low inventory (“Only 3 Standard Doubles left for Dec 24–26”)
  • Offer flash add-ons (“Book in the next 2 hours and get free dinner for two”)
  • For vouchers, limit quantities or bonus-value tiers (e.g. “First 50 vouchers get 10% extra value”)

But don’t overpromise — authenticity matters. If scarcity is fake or perpetual, savvy guests will discount your messaging.

You’ll notice how offers evolve — from broad incentive to targeted urgency to personalised follow-up.

Why This Strategy Beats “Discount Everything”

  • You protect your margins for high-demand nights (by using add-ons, upgrades)
  • You generate advance cash via vouchers or early bookings
  • You engage high-intent audiences when they’re actively deal-hunting
  • You reduce wasted ad spend by placing the right offers in front of high-potential users
  • You layer urgency & personalisation, which outperform flat “20% off” pitches

All of this is only possible when your digital systems are smart –  when your website speaks directly to each visitor, and your paid ads adapt fluidly.

Ready to make this November your most profitable yet? Book a free demo of Userguest and AdsPlus today to see how personalisation and AI-powered ads can help your hotel turn browsers into direct bookings.